Bergmann Kiez. The place to be! - Martin's apartments - Berlin

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Adresse: Möckernstraße 78, 10965 Berlin, Deutschland.
Telefon: 15735994615.
Webseite: app.arbio.com
Spezialitäten: Ferienwohnung, Agentur für Kurzzeitvermietung von Wohnungen.

Bewertungen: Dieses Unternehmen hat 2 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 3/5.

📌 Ort von Bergmann Kiez. The place to be! - Martin's apartments

☎️15735994615

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👍 Bewertungen von Bergmann Kiez. The place to be! - Martin's apartments

Bergmann Kiez. The place to be! - Martin's apartments - Berlin

Mark P.

1/5

We arrived to a dity bed, which was covered in body hair and marks. These things happen and I guess the cleaner missed the bed. We notified the agents but got no response at all, so we got a new cover for the bed. Not a good experience and a warning of what was to come.

What was even more frustrating is they promised a partial refund. To quote them " I will offer you a refund of 50% Apologies for the back and forth." We sent them the photos, which you can see in this review.

After this promise, they then asked us to send photos via Whatsapp, despite not proving a Whatsapp number.

They then asked us to send the photos and details to Arbio, the letting agents. We did so.

Since then, we have checked multiple times about the promosed partial refund, and they keep saying they will get back to us and never do.

Really miserable experience. I rarely give a bad review, but this is really poor customer service all round and I really cannot recomend this place or company.

Carlos N.

5/5